Waiting and waiting for my order. On the 22, checked on order status items have not shipped. Did an online chat and was told that my items are boxed up and will be shipped on Friday the 24th. Next comes Nov I CALL customer service and am told: "give us more time"! Every day the expected delivery on my puzzles changes. Who does business like this? I emailed again but got no response. The email and website did not state that any terms or conditions applied, but I did find the fine print that stated that the item prices reflect discount upon entry of key code.
I feel that this is deceptive advertising because 1 the sale did not state that terms or conditions applied, 2 to have to enter a key code implies that there is an additional discount- if the it I mailed an order to Bits and Pieces on November 20, They entered the order in their database on November 29th. They cashed my check for the order on November 30th.
Since then, there has been no effort made to ship my order out. I tried calling their customer service several times which resulted in no help at all in explaining what the hold up was on shipping or when it would be shipped. When checking online, I've noticed they've repeatedly pushed the estimated delivery date to later and later in the month of December. I sent several emails asking for a shipment date that were not replied to until I got a response back to my first email.
bits and pieces (phrase) American English definition and synonyms | Macmillan Dictionary
That response stated some vague issue with the warehouse They're rearranging it? They're moving to a new warehouse? Email states 30 percent off total order. Details does not state off regular or sale price of items purchased. A key code is given to enter for discount. When entered does not alter pricing deducting 30 percent for entire order. First email did not work. They sent second email reporting problem discount not working but rectified problem.
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That again deceptively offering discount. After contacting customer service by phone. Girl said discount was applied to regular price of each item individually as item entered. The keycode entered in area on checkout form does not respond. Then the web stated an additional 3.
Told by customer service girl that a supervisor not available to speak with. I said I was going to file report with bbb and ended call.
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I ordered Christmas gifts for my grandchildren on November 26, and was given the delivery date of December 2. The package did not arrive I contacted them and was told it was in process. December 14 I contacted them and was told the order was being shipped that day and I would receive a shipping confirmation email. The delivery date was in December I did not receive the email and contact of them December 16 and was told the order was in process it would be shipped soon was guaranteed delivery before Christmas I finally received an email December 18 saying the order was ready for fulfillment and showing delivery date of December 23 I checked on December 20 and the delivery date has now been changed to January 3.
Today the delivery date is showing January 4. They said I have no order and I did not order anything from them.
No response. I don't know how else to get someone at there company to assist me with this problem. The item I ordered was for my daughter for Christmas, a reproduction storm glass item Can you please help me? Thank you. Was suppose to arrive in a week.
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Week came and went, nothing. I checked on their website and it stated due to something, 10 - 12 business days late. Ok, that's still fine. End of October came Checked on the website last week, still had the 10 - 12 business days but date was this month 18th - 21st. Plot Keywords. Parents Guide. External Sites. User Reviews. User Ratings. External Reviews. Metacritic Reviews.
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